Information needs of scientists (for updating the model of reference support of science)

Chesnyalis Polina A.

State Public Scientific Technological Library of the Siberian Branch of the Russian Academy of Sciences

This paper analyzes the results of a survey of scientists conducted in January – February 2020. Respondents were asked in a free form to name the services that must be provided by the research library to be useful for them. The number of respondents included employees of institutions of SB RAS, SB RAMS, SB RAAS, and also teachers of high schools of Novosibirsk. The question was answered by 295 people: of 20 respondents, without naming specific services, responded that they are satisfied in the libraries they use; the remaining respondents named one or several services. The five most needed areas of researchers of library and information services: 1. Organization of remote access to databases, electronic journals, repositories. 2. Service printing resources in the reading rooms or through interlibrary loan / EDD. 3. Providing collections and scientific information for the review. 4. Tracking and providing scientific information about scientific journals. 5. Advising on the use of information resources. Thus, it is possible to say that the scholars of the library is expected to keep its traditional function of providing information. The communication channels should provide the user maximum freedom. Paragraphs 3, 4 and 5 directly relate to the objectives of reference and bibliographic work – these are the areas we need to develop and inform the audience. The information obtained will be used for updating the current model of reference service in SPSTL SB RAS.